Field Technician Level II (Coral Springs)

We are a Microsoft Certified Partner of 15 years and focus on Microsoft products. We operate in a high-energy collaborative and cooperative environment that promotes excitement about our profession and fosters learning at an incredible pace. Your responsibilities will include providing consulting, installation, configuration, troubleshooting, and support services to a variety of customers both remotely and on-site. Position requires providing assistance to team members and the ability to multi-task. Outstanding customer service, knowledge and trust-worthiness are the pillars of our success. Candidates must be able to work extremely closely with customers in a variety of situations; whether it is a large corporation, a small business, or a residence. A solid work ethic, the ability to work independently (but also work well as part of a team), good communication skills (both verbal and written), and the understanding that no job is complete until the documentation is done, are all a must.

A minimum certification of MCP is required (Microsoft exam #70-642). We support continued certification paths and reimburse techs for the testing costs associated with approved Microsoft or CompTIA certification tests that are passed. Business hours of operation are 8:30am - 8:30pm, Monday thru Friday. Shifts will be scheduled weekly. Overtime and work before or after the standard office hours, and weekends or holidays, may be required. ( Projects and scheduled overnight maintenance )

SKILLS REQUIRED:

• Troubleshooting PC-based Computer Hardware
• Installation and Configuration of Windows Server 2003 ~ 2012
• Exchange 2003 ~ 2012
• Active Directory Configuration and Maintenance (including GPO administration)
• Configuring Outlook (POP/IMAP/local Exchange/hosted Exchange)
• Installation and Configuration of Windows XP, Vista, Windows 7, Windows 8 (both peer-to-peer and domain environments)
• Cable/DSL Connections (shared Internet connections in general)
• Network Infrastructure (switches/routers/firewalls/port-forwarding)
• Ability to perform OS reloads including backup of user data, recovery including 3rd party software
• Virus/Spyware Removal
• Printing (local and remote)
• Remote Desktop Connection (client and Terminal Server environments)
• VPN Setup and Operation (client and server)
• Wireless (WiFi) Protocols and Security
• DNS, DHCP, TCP/IP

AN UNDERSTANDING OF THE FOLLOWING IS BENEFICIAL:

• Office 365 Cloud Services ( Configure, Deploy, Maintain )
• Apple Products (iPhones, iPads, etc.)
• Android Devices ( Phones / Tablets )
• Enterprise Backup Solutions ( Local / Offsite )
• Enterprise AV/Malware Solutions ( GFI, Kaspersky )
• Virtualization with VMWare and/or Hyper-V
• MS-SQL ( 2005~2012 )

Additional Information:

We are a drug free workplace and employees are subject to random testing.
Must have reliable transportation.
Criminal background and valid driver's license verification will be performed.
References are required and will be checked.
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
Call 954-369-4184, ext. 3870 or e-mail cover letter and resume to kim@hyperride.net

Location: Broward
Compensation: Salary commensurates with experience
Principals only. Recruiters, please don't contact this job poster.
Please do not contact job poster about other services, products or commercial interests.

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Areas Covered
Hyperride Technologies provides a range of information technology consulting, IT care plans, and computer support in South Florida, including West Palm Beach, Boynton Beach, Delray Beach, Boca Raton, Ft. Lauderdale, Coral Springs, Margate, Tamarac, Davie, Sunrise, Weston, Kendall, Miami, and all surrounding areas.

Local experts who can visit on-site: South Florida information technology consulting, IT Care Plans, HyperDefender Email and Spam Protection, HyperVault Data Backup and Recovery, Ft. Lauderdale computer support, information technology consulting, Hyperride Healthcare IT, Palm Beach Network Security, Ft. Lauderdale managed services, South Florida Cabling and Office Moves, Palm beach computer support, Ft. Lauderdale information technology consulting, and South Florida Quickbooks.